Refund policy
At Broken Doll Club, we want you to absolutely love your tees — if something's off, we'll make it right, no drama.
We offer refunds for:
- Items that were sent incorrectly (our bad)
- Damaged or defective products (also our bad, we own it)
Refund requests need to happen within 30 days of your purchase date, so don't sit on it for six months and then hit us up.
To request one, just email us at support@brokendollclub.com with your order number and a quick rundown of what went wrong. No essay required.
This Refund Policy might get updated at any time without a heads up, because policies do that — for the current version, just email support@brokendollclub.com and we'll fill you in.
For best long-term results (aka keeping your tee alive and thriving), check the washing and care instructions that came with your order.